Metroplex Allergy and Asthma Associates

****COVID-19 UPDATES TO OFFICE POLICIES**** last updated 11-23-20.  

We continue to offer LIMITED in-person visits and allergy skin testing and pulmonary function testing. 

FOR POTENTIAL NEW PATIENTS TO THE PRACTICE: We are still currently doing TELEMEDICINE visits ONLY for new patients (or if you have not been seen in > 3 years.)

We are doing this in order to maintain adequate spacing in the office to minimize exposure risks to you, our existing patients, and to our staff.  During your new patient visit, we will discuss and design a treatment plan for you that may then involve coming to our office for testing and/or for some of your follow-up visits knowing that we are making every effort to ensure your safety. 

If you are interested in being seen as a new patient by our office:  Please call 972-566-7576 to get instructions on how to get the process and the new patient paperwork started.

OUR OFFICE HAS ADDED A PATIENT PORTAL! Through this convenient, safe and secure environment, you can view and pay statements, upload and send records to your doctor, change or update insurance information, and obtain forms from our office.  Please call 972-566-7576 for more information.

We are continuing to monitor local and national COVID-19 activity and safety recommendations as we evaluate all options with our PRIMARY GOAL REMAINING OPTIMIZING THE SAFETY AND HEALTH OF OUR PATIENTS AND STAFF.

We have continued to SCHEDULE in office visits for ALL allergy shots and for asthma patients on biologic medications administered in our office. These are important treatments to maintaining your overall health and disease stability. 

We continue to REQUIRE ALL PATIENTS WHO ARE COMING INTO OUR OFFICE FOR ANY REASON TO WEAR A FACE COVER. This includes patients coming in for allergy shots or injections of their biologic medications. The face cover must already be on BEFORE coming into our office and must be KEPT ON for the duration of that visit.

MASKS WITH A VALVE WILL NOT BE SUFFICIENT AS THESE MASKS DO NOT FILTER YOUR EXHALED AIR and pose an avoidable risk to our patients and staff.  You may be asked to change masks by our staff.

General measures Metroplex Allergy is taking to reduce the risk of COVID-19 exposure to our patients and staff:

-ALL PATIENTS WEARING MASKS AT ALL TIMES AND ALL STAFF WEARING MASKS IN ALL PATIENT CARE AREAS.

-Cleaning frequently touched surfaces with disinfectant on a regular basis.

-CHECKING daily temperature and COVID-19 symptom screening daily for ALL of our staff BEFORE THEY HAVE CONTACT with patients.  

-LIMITING in person visits to allow for >6 feet distancing between patients as much as possible

***Please call our office at 972-566-7576 at least one day in advance to schedule a time window for your allergy shot visit.***

-Health screening questions prior to your visit: If you have a fever or cough/shortness of breath worse than your usual symptoms, you will be asked to reschedule.
-Limiting the number of visitors accompanying patients:
-Only essential visitors will be allowed, maximum 1 visitor per patient. Essential visitors include a parent accompanying a child to their visit (WITHOUT OTHER SIBLINGS), someone needed to help a person walk in to the clinic/exam room, and/or to help the patient comprehend instructions from the visit.
-All visitors will also need to wear a mask, answer health screening questions, and have their temperature checked.
-If your child has an appointment, please bring only the child who has the scheduled appointment.
-Additional visitors must wait in the car during the entire visit (not in the waiting room or hallway outside the clinic).

IF YOU ARE NOT ABLE TO ARRANGE CHILD-CARE TO LEAVE SIBLINGS AT HOME: PLEASE CALL OUR OFFICE BEFORE YOU COME, so we can try to explore other options with you.

Advice for specific patient populations:

High risk patients: If you are 65 or older, or if you have a high risk medical condition including:
Moderate or Severe persistent asthma (such as asthma requiring daily inhaled steroids along with frequent rescue inhaler use, asthma requiring injection medications, and/or steroid bursts once or more per year)
-Immunodeficiency on gammaglobulin replacement therapy
-Other chronic medical conditions such as heart disease, hypertension, or diabetes

We recommend the following:
Stay home as much as possible but it is ok to come to necessary doctor visits.  Avoid any crowded places.  Wear masks when leaving the house other than for outdoor activities.  Practice aggressive hand hygiene.
-If you would like a letter to submit to your employer or for other reasons regarding your COVID-19 risk status: Please call 972-566-4887 and leave a voicemail including your name, birthdate, and need for a letter, and if your employer has specified what must be included in the letter (such as diagnosis).  YOU WILL NEED TO BE UP TO DATE ON YOUR FOLLOW-UP WITH US FIRST so we can accurately assess your current risk.  We will contact you if this needs to be set-up.

Asthma patients: We continue to monitor recommendations/guidance from the CDC and national allergy organizations ACAAI and AAAAI.  They continue to recommend asthma patients continue on their current controller medications and that we continue to treat asthma flares in the way we normally would including possible escalation of inhaled steroids and/or oral steroids. While we know increased stress and anxiety are unavoidable right now as more cases of COVID-19 are discovered and our communities take action to combat the spread of disease, it is natural/common for some people to feel concerned or stressed. Strong emotions can trigger an asthma attack and excessive anxiety can impact immune system function. Please take steps to help yourself cope with stress and anxiety.

You can find additional information on asthma management during the pandemic from recommendations for medication use to cleaning/disinfection tips, on the CDC website at:
https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/asthma.html

If you or a loved one are experiencing fever, cough, shortness of breath, or other symptoms concerning for COVID-19 infection, you may seek advice via a free online/virtual visit offered by Medical City by clicking the link below:
https://medicalcityhealthcare.com/specialties/virtual-care/

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Welcome to the website for Metroplex Allergy and Asthma Associates- an allergy practice in Dallas, Texas. We hope you will find this website useful. Please click on the links to the right and above to find out more information about our practice and our physicians.

Metroplex Allergy and Asthma Associates
7777 Forest Lane, Suite C-530
Dallas, TX 75230
972-566-7576